Strengthening Employee Experience as the Business Grows

Founded by chef Rehan Mehta, East 7th Pizza & Deli grew from a cloud kitchen in Colaba into a dine-in destination in Bandra West. As the business expanded, so did its team and the need for consistent HR support.

The Problem

As East 7th grew, managing HR alongside the demands of running a restaurant became increasingly time-consuming. The team needed structured employee processes, reliable day-to-day HR support, and initiatives to strengthen employee engagement.

How UAC Helped

HR Operations & Employee Lifecycle

• Managed structured onboarding and offboarding.

• Supported attendance management and payroll coordination.

• Addressed employee grievances and day-to-day HR queries.

Employee Engagement & Support

• Introduced regular employee 1:1 conversations.

• Conducted quarterly employee engagement initiatives.

• Continued strengthening HR processes through on-ground support.

UAC partnered with the team to manage essential people operations, allowing the founders to focus more on running and growing the business.

Key Results

• A growing team: Supported HR operations as the business expanded and its team size tripled within a year.

• Smoother people processes: Strengthened attendance, payroll coordination, onboarding, and offboarding.

• Stronger employee experience: Created more consistent channels for employee feedback, communication, and support.

In Their Words

“Unnati and her team have been instrumental in helping us manage our team at the restaurant. Within a year our team size tripled and as chefs, managing the HR requirements on our own became tedious and time consuming. They help us with all aspects of HR including attendance, pay roll, onboarding, offboarding, and more. They also help us navigate the various labour compliances. The team is easy to work with and always responds in a timely manner. Thank you UA Consultancy!”

— Rehan Mehta, Founder & Chef, East 7th Pizza & Deli